Information questions
Frequently Asked Questions
Will I receive the same product that I see in the picture?
Yes you will. All products you see in the picture are the same and exact ones you will receive.
Where can I view my sales receipt?
We will send you an e-receipt after successfully making payments to you email address provided during checkout.
How can I return an item?
To return and item back. You first have to ensure the item is not used and is in the same way you received it. You will contact the support team to guide you on how to make the return.
Will you restock items indicated as “out of stock?”
Yes we will. If we have any item out of stock we usually restock our products weekly to ensure unwanted disruptions of flow of goods.
Information about us
CONTACT US FOR ANY QUESTIONS
REGISTERED ADDRESS: KIMATHI AVENUE STREET
CITY: ELDORET
COUNTY: UASIN GISHU
COUNTRY: KENYA
OR Write to us at: support@chewypets.co.ke